Easy methods to Plan a Profitable Cross-Platform Marketing campaign: Ideas and Examples



In case your model has accounts on a number of social media accounts, your job entails juggling metrics, audiences, and objectives particular to every platform. Making sense of all of it and sustaining an energetic, on-brand presence throughout networks is usually a problem.

Questioning how you can flip a bunch of scattered social media put up concepts right into a cohesive, highly effective cross-platform marketing campaign that leverages the most effective alternatives of every platform? You’ve come to the best place!

What’s a cross-platform marketing campaign?

Cross-platform campaigns are social media campaigns run throughout a number of platforms. They meet your viewers the place they’re at with messaging tailor-made to every platform that generates consciousness, curiosity and conversions.

By creating unique content material aligned with the spirit of every platform, your advertising turns into a seamless omnichannel expertise as an alternative of “that advert feeling” persons are keen to flee from. Moreover, tailoring your marketing campaign to every platform’s posting specs means you’ll have the most effective probability of your viewers really participating with you.

What are the advantages of cross-platform campaigns?

Apart from retaining you from wanting a idiot when Twitter cuts off your 400 phrase LinkedIn masterpiece mid-sentence at 280 characters, there are numerous advantages to cross-platform campaigns:

  • Completely different platforms go well with completely different objectives. For examples, you is likely to be constructing consciousness on Instagram and Twitter, however changing from Fb advertisements.
  • Some platforms are visible, some are text-based. A cross-platform technique ensures your content material is smart the place it’s posted.
  • They yield higher attain than single-platform campaigns, or “copy and paste” campaigns (recycling the identical captions and pictures, even when they’re not optimized for that platform’s specs).
  • Constant branding builds loyalty and belief.

9 ideas for planning a profitable cross-platform marketing campaign

1. Have a plan

In case your present promoting marketing campaign technique consists of, “Promote new product launch,” then we have to have a chat.

Ensure each marketing campaign plan you set collectively consists of S.M.A.R.T. objectives, viewers analysis, who’s doing what and deadlines for posting. Use our free cross-platform marketing campaign template to make sure you’re beginning off robust.

2. Set platform-specific objectives

OK, past the marketing campaign’s objectives, set objectives for every of the platforms you’ll be utilizing, too.

A few of these objectives will movement naturally since sure platforms are geared towards particular objectives.

  • Instagram: Artistic visible content material, like Reels and Tales, to advertise engagement and discovery.
  • Pinterest: Product and shopping-focused visuals to drive conversions.
  • LinkedIn: B2B-focused advertising campaigns and model constructing.
  • Fb: …Letting your grandma know. (Okay, okay, kidding.)
  • And so forth, for all of the platforms in your marketing campaign.

After all, every platform can have a number of objectives. For instance, you should use Pinterest for each model consciousness and driving conversions. However typically talking, set one or two objectives per platform to give attention to.

3. Say no to repeat paste

It’s positive to repeat a key phrase all through your marketing campaign however you positively wish to keep away from utilizing the identical word-for-word copy and visuals throughout a number of channels.

That defeats the aim of a “multi-platform marketing campaign,” proper?

Every social media platform is completely different, from what number of characters or hashtags you get to make use of to how effectively sure sorts of content material carry out. Optimize your content material for every platform’s put up specs and goal demographic.

Plus, insider information folks at all times say, like “hyperlink in bio” on Instagram or the most recent dance development on TikTok. These phrases solely make sense on the platform they’re meant to be on, like on this short-but-sweet occasion announcement from Peter McKinnon.

4. Be out there to talk

Don’t put up and ghost!

Social media is a two-way road. Your clients count on to have the ability to speak to you. In truth, 64% of them would reasonably message you than name a 1-800 quantity for assist.

Reply to feedback and direct messages rapidly to reply buyer questions and encourage engagement.

Don’t panic: Hootsuite Inbox makes managing your feedback and DMs throughout all platforms fast and painless. By compiling all of your notifications in a single place, you’ll be able to rapidly reply to your followers and make sure you’re not lacking something.

Better part? You possibly can assign responses to group members or see solely feedback needing a reply. Your social media managers can work effectively collectively.

Along with responding on social media, make it straightforward for purchasers to ask questions rapidly pre- or post-purchase out of your web site.

Stay chat apps are nice for each your web site and throughout social channels, like Fb Messenger. Instruments like Heyday can use both AI-powered dwell chat to maintain prices down, or allow your (human) customer support reps to talk with clients for the most effective service.

Curlsmith live chat

In case your group might be dealing with chats, Heyday organizes messages and lets you assign them to particular folks or archive previous threads. This fashion all clients obtain fast replies.

Heyday platform

5. Use paid and natural methods collectively

Identical to the way you wouldn’t financial institution your total marketing campaign on one social community, you wouldn’t rely solely on natural visitors, proper?

That doesn’t imply it’s best to hit the “promote” button on each put up to spice up it as an advert. Not all the pieces wants an amplified attain with a funds behind it. But when your natural posts aren’t getting a lot traction, attempt boosting a number of greater than traditional to see if that brings up your views and engagement.

Alternatively, if an natural put up is basically taking off, why not give it an additional push by selling it?

Take into consideration what it’s best to promote versus what you shouldn’t.

For acquisition advertisements, give attention to one key message — like this bag’s adaptability — and even higher if you happen to can add one thing eye-catching, like distinctive design or on this case, video.

Urth camera bag

You can also make the method of dealing with natural and paid social posts aspect by aspect with the best instruments.

Hootsuite Social Promoting makes it attainable to create, schedule, and evaluate natural and paid content material, simply pull actionable analytics and construct customized experiences to show the ROI of all your posts — from one straightforward to make use of dashboard.

With a unified overview of all social media exercise, you’ll be able to act quick to make data-informed changes to dwell campaigns (and get essentially the most out of your funds). For instance, if an advert is doing effectively on Fb, you’ll be able to modify advert spend throughout different platforms to assist it. On the identical observe, if a marketing campaign is flopping, you’ll be able to pause it and redistribute the funds, all with out leaving your Hootsuite dashboard.

6. Optimize your profiles for gross sales

Typically, your content material goes to direct folks to a touchdown web page or your web site to take an motion: Signing up for an occasion, making a purchase order, and many others.

However not each put up must push folks offsite.

Whereas social commerce is nothing new, persons are shopping for issues instantly from social media extra yearly. The pandemic has solely served to bolster this, with social media purchases predicted to develop 30% yearly via 2026.

value of social commerce sales worldwide

Supply: Statista

To optimize your profiles for social commerce, attempt:

Including a name to motion in your bio and hyperlink space

Instagram places your bio and hyperlink entrance and heart. However, like most different platforms, you solely get one hyperlink so make it depend.

Add a name to motion in your bio and both change your hyperlink to be related to your present marketing campaign or posts, or direct that hyperlink to a web page containing a number of hyperlinks. Make it clear why customers ought to click on the hyperlink and what they’ll get out of it.

Hootsuite Instagram call to action

On Fb, you’ll be able to customise an motion button to function in your profile.

Facebook action button

For software program corporations, that’s typically a “Signal Up” button, however there are many to select from, comparable to on-line reserving hyperlinks, sending an electronic mail, calling and extra.

call to action button options

Together with search phrases in your identify or username

Relying in your firm identify, this will not make sense. However attempt to embody a key phrase about what you do both in your username or the identify discipline in your profile.

Instagram makes use of these fields in search, so this might help you get found. For instance, right here’s what trying to find “furnishings” brings up:

furniture Instagram search

Some manufacturers have the phrase of their username, comparable to @wazofurniture, others of their profile, comparable to @qlivingfurniture.

Many different social platforms function their search the identical approach, comparable to Fb and Pinterest.

Getting verified

Many platforms use a blue checkmark to indicate the model or individual is the true deal. That helps construct belief and signifies that customers have discovered the best profile (versus a pretend or unofficial model).

Hootsuite verified account

Every platform has their very own guidelines however if you happen to meet the necessities for every of your networks, apply for verification.

7. Monitor your analytics

Monitoring outcomes is essential for any marketing campaign however it’s important with cross-platform campaigns. It’s good to tie all the pieces collectively to kind a cohesive image of how the marketing campaign went and what you might change subsequent time.

Seems like making an attempt to tape collectively a shredded doc, proper? You gotta discover all of the experiences, match them up, evaluate efficiency…

Not if you happen to use a social media analytics instrument. For instance, Hootsuite Analytics does all that for you.

All you must do is log in and Hootsuite Analytics is there, compiling all of your social media platforms into one easy-to-understand, cross-platform and totally customizable report.

graphic showing the Hootsuite Analytics dashboard with both paid and organic social metrics

And, going a step additional than simply the numbers, Hootsuite Affect places all of it in perspective. It measures the true ROI of your social media advertising — natural and paid — and interprets that into actionable statistics, visible knowledge and insights which can be straightforward to share with stakeholders.

8. Add UTM tags to your hyperlinks

UTM tags go hand-in-hand with analytics monitoring. UTM tags are simply small textual content codes you add to hyperlink URLs to outline the supply of visitors.

These are particularly useful for cross-platform campaigns to determine the place the vast majority of your leads got here from and what sorts of content material drove essentially the most visitors.

For instance, if my objective is to transform folks on a touchdown web page, then I’m most likely linking to that from:

  • Electronic mail advertising
  • Fb
  • Instagram
  • Pinterest
  • + different social channels
  • My web site

And I may even be linking to it from:

  • Affiliate companions
  • Free content material websites, comparable to Medium or Quora
  • Paid advertisements

Including a novel UTM tag to every of the hyperlinks I exploit on these platforms will let me observe, with certainty, the place customers got here from to my touchdown web page. You possibly can create UTM tags without spending a dime with instruments like Google’s Marketing campaign URL Builder.

With regards to social media posts, right here’s how you can add UTM tags simply in Hootsuite:

9. Schedule your content material

Final however positively not least, for a cross-platform marketing campaign to work (or any marketing campaign, actually), it’s essential to plan and schedule your content material upfront.

I imply, it’s only a good factor to do, however planning forward may also:

  • Guarantee your posts complement one another throughout platforms (e.g. you’re not saying a brand new product on just one channel whereas forgetting the others, and many others).
  • Eradicate errors.
  • Release your group’s time to reply to feedback, be taught TikTok dances, create extra content material and all the pieces else besides worrying about what to put up subsequent.
  • Create a constant posting schedule to maintain engagement excessive.

Are you able to guess what I’m gonna say subsequent?

Yeah, Hootsuite can schedule your stuff. We’ve stated that already. However what you might not know is Hootsuite may also inform you the greatest time to publish, primarily based in your distinctive viewers stats:

Hootsuite Best Time to Publish to boost engagement

3 inspiring cross-platform social media marketing campaign examples

1. Flip Down for Wheel of Time

When you could not have as huge a funds as Amazon, you gotta admire the storytelling energy behind their marketing campaign for his or her new present, The Wheel of Time. It launched with an enormous cross-platform marketing campaign consisting of all of the natural fundamentals — social media, owned media, and many others — plus paid advertisements that made a splash.

The present is all about an immersive fantasy world, so what higher approach to lure folks into it than by actually luring them into it? Amazon put up this wild 3D billboard in London’s Piccadilly Circus.

Sure, it’s leaping out of the billboard as a result of… magic.

Along with this advertising technique to interact the general public, Amazon additionally saved in thoughts the hardcore followers of the ebook collection the present relies on. Amazon engaged smaller creators throughout the current ebook fandom to construct pleasure amongst their core target market, together with creating an official after-show livestream.

The Dusty Wheel Talk Show

These considerate executions had been paired with all of the fundamentals like in-app Prime Video advertisements, retargeting advertisements, participating natural social content material and extra.

What did all this get Amazon? Solely the most important launch for Amazon Prime ever, the #1 present on this planet and over 1.16 billion streamed minutes within the first 3 days of the premiere alone. No less than 50,000 of these had been me, although, for certain.

2. Bringing nostalgia into the long run

Coca-Cola has included Santa Claus of their vacation marketing campaign branding for many years. Their 2021 vacation marketing campaign touched on that sense of nostalgia throughout a time the world appeared to wish an escape essentially the most, as the worldwide pandemic stretched to nearly two years lengthy.

Fortunately, Wi-Fi has now reached the North Pole, as Coca-Cola supplied not solely a heartwarming marketing campaign in regards to the magic of Christmas, but additionally dwell, personalised greetings from Santa himself, because of a partnership with Cameo.

The marketing campaign efficiently carried out a tough objective: Giving their clients what they actually need — connection and the magic of the season — in a approach that mixed the most effective of their branding with new media.

3. Guinness completely captures a second in time

A white cat laying on a waste bin. A canvas grocery cart. A washer frothing. What do these items have in frequent?

Guinness learn lots of their clients’ minds when placing collectively this marketing campaign titled #LooksLikeGuinness, that includes inventive imagery of issues that remind us, in colour and form, of the enduring beer.

Pubs throughout the UK opened again up in Could 2021 after an intensive lockdown. Guinness knew their loyal buyer base missed hitting the pub for a pint with associates and ran with the concept. You realize while you’re fascinated by one thing and begin to see it in every single place? The advert was easy and captured that feeling effectively, ending on a hopeful observe of, “Good issues come to those that wait.”

The model took it multi-platform by asking followers to share pictures of issues that reminded them of Guinness with the hashtag #LooksLikeGuinness.

The end result? Guinness was the most-talked-about model on social media through the week pubs reopened and earned a 350% increased engagement fee than the usual benchmark.

Maintain your finger on the heartbeat of all of your cross-platform campaigns with Hootsuite’s distinctive instruments, together with Inbox for engagement administration and Affect to simply measure the ROI of your natural and paid social media campaigns. Get crackin’ in your subsequent progress marketing campaign with a free trial of Hootsuite.

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