Shopper habits shifts and new experiences are broadening fan engagement – Nielsen


Whereas many industries are affected by the pandemic worldwide, world sports activities has seen probably the most important influence. The return of sports activities followers halfway by means of 2021 was greeted with cheers by all. Nonetheless, sports activities followers’ habits has developed a lot that it’s tough for the trade to return to its pre-COVID state, specifically with regard to the way in which they work together with the content material.

The proliferation of non-traditional media channels, amplified by the acceleration of digital adoption over the previous two years, has endlessly modified the media panorama–together with how followers interact with sports activities. Right now, 40% of all world sports activities lovers are digitally savvy.1 choose to stream stay sports activities occasions by means of digital platforms, a share that displays each followers’ urge for food for sports activities content material and the rising wealth of obtainable over-the-top (OTT) choices for followers to select from.

Whereas the game viewing expertise has modified dramatically with the arrival of recent media channels, DAZN’s media influence on viewership and media values has been substantial, though it’s largely not within the U.S.

There isn’t any substitute for stay sports activities motion, however the proliferation of content material throughout an increasing array of platforms has sparked elevated consumption of further sports activities content material—each associated to and never associated to stay matches. Each rightsholders in addition to manufacturers have numerous alternatives. This highlights the significance of content material associated to sports activities, notably amongst youthful folks. For instance, just below 44% of followers 16-29 who watch non-live sports activities content material that’s associated to stay matches accomplish that through digital, which is simply 0.4% lower than those that watch stay matches through digital.

Content material associated to stay occasions (match highlights, spotlight movies, and so on.) is in excessive demand. It’s simply as necessary to have content material for stay occasions as digitally-delivered ones. Content material that isn’t associated to stay occasions (docuseries or behind the scenes of digital occasions) are additionally extremely wanted. It’s barely extra sought-after than the stay digital occasion content material. Non-live content material can appeal to followers to particular groups and leagues, in addition to new viewers to the game, notably if it’s not on the identical channels.

Media consumption has expanded past a single display screen. Even when large matches are on, it’s not restricted to 1 display screen. For a lot of, one display screen isn’t sufficient, as the final inhabitants has elevated its multi-screen viewing actions (social media, texting, taking part in video games, ordering meals) by a median of 5% over the past 12 months, with this share doubling to 10% amongst Gen Z2.

Many of the second-screen exercise has to do with social media engagement. Nonetheless, as folks hunt down new methods to get collectively, order meals and on-line gaming have gained momentum all through the pandemic. Gen Z is the most well-liked at 26% and 31%, respectively.

It’s clear that the digital connection is altering the methods customers devour media and sport content material. As channel and system fragmentation enhance, it is going to be essential for manufacturers and rights holders to stay related to shifting shopper behaviors to make sure they’re capable of interact with them on the fitting platforms and in the fitting method.

Obtain our brochure for extra particulars World Sports activities Advertising and marketing Report 2022.


  1. SME Fan Insights for August 2021: Australia, Brazil. Canada, China. France. Germany. India. Indonesia. Japan. Nigeria. Russia. South Korea. Spain. Thailand. U.Ok.
  2. SME Fan Insights August 2020, vs. August 2021, Brazil, China France, Germany Italy, Japan South Korea, Spain U.Ok., and U.S.


Please enter your comment!
Please enter your name here